Claims Settlement Agencies Ltd (CSA) has been acquired by Gallagher Bassett. Please note this will not have any affect on your claims and the CSA team will still be handling the claim. 

Below you can select the type of claim form you require for your claim. 

Please download the required form(s) to your computer/device and complete with all the information relating to your claim. 

Once complete please email the Form(s) to: info@csal.co.uk along with copies of any supporting documents.  

If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: 

CSA Travel Claims 
308 – 314 London Road 
Hadleigh, Benfleet 
Essex 
SS7 2DD 

If you are sending any Original Documents we recommend sending via Recorded Delivery and keeping copies for your own records. 

Please Note: A Claim Number will be allocated upon receipt of your completed Claim Form. 

Please fill in the information below to access the claims forms: 

Travel, Accident & Health Offering: 

Providing expert claims handling arising from Corporate/Personal Travel, Accident & Health and Personal Accident Insurance. Every claim is individually reviewed by one of our expert claims handlers, and our customer focused contact centre is available to answer any queries to ensure every claim is processed quickly and efficiently. 

We provide a multitude of services to the insurance industry: 

Complaint process for UK based customers

Medical Form

Itemisation of loss form