At Gallagher Bassett, we believe the health and safety of our people, your people and the wider community is of utmost importance. In these uncertain times, we hope to bring you some clarity around the coronavirus, how it may affect your business, and what we can do together to slow the spread and get back to our lives. Please make use of the below resources, and feel free to share them around with your family, friends co-workers, and clients. 

Webinar Recap: Leading with Confidence: Solving the Workplace Conundrum 

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As lockdown restrictions begin to ease; organisations throughout the UK are facing into the challenge of how and when to return employees to the workplace. Organisational leaders are making every effort to strike the right balance between protecting the health, safety and welfare of employees and reigniting business performance. We all know we will have a new normal. The number of permanent homeworkers will grow, virtual workplaces will become standard for many – but whatever the future outlook, there is a need to manage the message and assess the risk. This webinar will take you through:

• The soft skills of employee engagement.
• The challenges for HR leaders in managing a mix of employee emotions.
• The practical physical adaptations and steps that need to be taken to ensure a safe return to the workspace.

You can access a recording of the webinar here.

The Gallagher Bassett Podcast

As we continue to adapt to COVID-19 and faced with a new way of working, The Gallagher Bassett Podcast will look at the affects COVID-19 is having within the industry and the implications it has brought. Join us as your hosts GB Technical Director, Andy Sewell and GB Client Services Manager, Rob Glenister speak to a variety of industry experts to assess the situation and what it will mean for specific sectors of the insurance industry.

Episode 4: Subsidence

This week joining Andy and guest host Charlotte Harrison is Nic Sproul and Paul Summery as we look at what to expect now and in the future for subsidence claims.

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Episode 3: A Clients Perspective

Joining Andy and Rob this week is Scott Feltham from Compass Group as we discuss the continued effects that COVID-19 is having. 

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GuidaNCE dOCS:

The GB Guidance Docs are here to ensure you are equipped your staff can return to work in a safe and risk assessed manner: 

COVID-19 Supporting Our Clients

A review on the risks COVID-19 has brought and the support that Gallagher Bassett has provided to our clients during the current crisis. You can download the document here.

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Ensure your vehicles are fit to return with our COVID-19 checklist. You can download the checklist here.

Risk Management Checklist - Offices

Ensure you can manage the risks that COVID-19 can present in the office. Download our checklist here.

Risk Assessment Guidance - Offices

Is your office risk assessed and safe to ensure your employees can return. Download our guide  to ensure your office is prepared. Download our guide here.

WFH Toolkit

Ensure you are working from home in the right way with our Work From Home Toolkit. Download the guide here.








Episode 2: Employer Liability

Joining Andy and Rob this week is GB Risk Consulting Director, Ashley Easen as we review the lock down restrictions.

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How we can help:

Find out how Gallagher Bassett can support your businesses throughout COVID-19: 

Future Proofing. Find out more here. 

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Whatever you need, whenever and wherever you need it. Gallagher Bassett Burst Resourcing offer a range of Risk Management and Claims solutions to manage bursts of activity. Find out more here.

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Risk Assessing and Preparing your work space for the New Normal - retail, offices and other places of work are reopening and Gallagher Bassett are ready to provide the necessary expertise and resources to support you. Find out more here.


Gallagher Bassett Risk Consulting operate a risk solution network providing guidance, support and solutions assisting clients to mitigate risk and enhance defensibility to become a more resilient business through the reduction of claims. Find out more here.


The market is now seeing an increase in claims attributable to the lockdown measures put in place by international governments across the globe. For many policy coverages remain uncertain and in some cases no cover is available leaving customers confused and in a number of cases facing significant financial issues. Find out how we can support you here.


The COVID-19 crisis has thrown much of the world and the business community into a state of uncertainty. The market anticipates the overwhelming majority of claims will be made against commercial property or business package policies. In anticipation of the surge GB has formed a specialised team consisting of experienced professionals organised to assist carriers in process management, and more importantly, driving superior outcomes. Find out more here.








Episode 1: Motor and Engineering 

This week joining Andy and Rob is GB Engineering Director Mark Garnham to assess the Vehicle Repair Space.

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keep up to date with all the latest from Gallagher Bassett during COVID-19:

Fran IB Interview

Client Services Director for Gallagher Bassett UK, Francine Lagna-Fietta spoke with Insurance Business on how client services must adapt to the COVID-19 crisis. You can read the article here.

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Chief Client Officer for Gallagher Bassett UK Pete Diskin recently spoke with Insurance Business UK to assess the continued impact COVID-19 has had on the claims landscape. You can read the article here.

MGAA Webinar follow up

Catch up on our webinar with the MGAA, COVID-19: Impact on Claims Industry here.

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GBUK Carrier Practice Director, Gordon Vater recently spoke with Insurance Business to assess the current trends in claims industry in the wake of COVID-19. You can read the article here. 

Chenoa interviewOur Global VP of Human Resources, Chenoa Daley recently spoke with Insurance Business about embracing the opportunities from the coronavirus lockdown. You can read the full interview here.

Webinar Follow Up Promo

In our webinar, Adapting with Confidence we assessed the current COVID-19 situation and what implications this is having on the Insurance Industry. You can catch up on the webinar here.


GBUK CEO Simon Pemberton speaks to Insurance Business about the measures GB have taken to support clients during COVID19. Read the interview here.


Ask Our Experts

If you have a question about how coronavirus impacts our services, ask our taskforce by submitting the form below.